Personalization in E-Commerce: How Brands are Using AI to Tailor Customer Journeys
Let’s be honest, we’ve all had that moment when an online store just gets us. You open an app, and bam! There’s that perfect pair of shoes you didn’t know you were looking for, in your size, on sale. That’s not luck. That’s AI-driven personalization at work, and it’s completely changing how we shop online. […]